Measures concerning Covid-19

Some health advice for our guests

We are in continuous contact with our authorities and are, of course, following all the specified guidelines. In winter, we voluntarily enhanced our hygiene measures. We will also keep these in place in summer. We will also maintain this.

Otherwise, as we all know, spending time in the great outdoors is the safest way to spend your vacation. We pay attention to one thing above all: distances. Apart from that, our guests can move freely and hopefully liberated on our mountain.

With simple rules we all get through this time well! Thank you for that.

Yours, Daniela Pfefferkorn, Director Markus Mathis & the golden team. 

Safe & carefree #goldenmoments
Hygiene regulations at the Golden Mountain

Rules of conduct: our BOHO baby elephants

Rules of conduct: our BOHO baby elephants

  • As we already, the most important aspect is to keep our safety distance. Therefore, we kindly ask you to keep your distance of 1m to other guests, when entering our hotel and restaurant facilities. The BOHO baby elephants have already arrived to give you a better impression and to remind us of the necessary distance.

  • We aks you to renounce hugs and shaking hands

  • Please also keep in mind to wash your hands. Organic disinfectants from the Austrian mountains are available at the reception, in the restaurant and also in our Alpine Spa.

Arrival and departure

Arrival and departure

  • We are pleased to receive your requests prior to your stay, please use our service form accordingly.

  • We are more than happy to send you your invoice via email.

  • Our updated welcoming procedure will take place without physical contact

  • Testing: In order to guarantee our guests‘safety, we offer various types of Covid testing for our guests in Lech. This will enable you to arrange a PCR or an antigen test before your departure. The result will be send to you within 15 minutes after the testing via SMS. Further information can be found online: testing.

 

Protective mask

Protective mask:

  • Besides your ski clothing, the mouth and nose protection, will be an important accessory for the usage of public transportation and the gondolas.

  • At the moment, it is obligatory to wear a mouth and nose protection in all closed buildings. In case you have forgotten your mask, It is also possible to purchase single use and reusable masks at the reception

  • With the purchase of your ski pass, you also receive a complimentary bandana for your skiing holiday in the Arlberg region. Further information on your carefree winter holiday can be found on Lech Zürs tourism.

  • Our staff members also wear mouth and nose protection for your safety.

  • Needless to say, that you may take your mask off, while sitting at your table in the bar and restaurant area.

Restaurants

Restaurants:

  • We kindly ask you to let us know, in which restaurant you would like to dine until midday.

  • Dinner will be offered from 6:00PM to 09:30PM to avoid ‘jams’ in front of the restaurants.

  • For your dinner, you will be seated. It is not necessary to wear a mask on your table.

  • The same applies to our sun terrace – as usual, you will also be seated.

  • In our bar area, our guests may choose an available table. The restaurants and our bar offer enough space to keep the safety distance.

  • Furthermore, certain areas of our terrace will be exclusively available for lunch reservations of our house guests

  • The current regulations oblige restaurant guests to wear glove for the buffet usage. These will be provided for you by the hotel.

  • For the contact-tracing, we also politely ask you to register yourself after being seated at your table. You will only need to scan the table’s QR Code to start the process. Your data will obviously be deleted after 28 days.

In Room facilities

In Room facilities:

  • Our daily and weekly program is also available on your Smartphone or tablet. The morning mail and the weekly program will be waiting for you on your breakfast table.

  • For requests, questions and further information, please feel free to reach out to our front desk team.

Alpine Spa

Alpin Spa:

  • In the spa and fitness area, we also consider the 1-m distance and ask our guests to do the same.

  • For the sauna and fitness area, as well as for the swimming pool, we are happy to reserve private time slots for you. You can either register yourself in the sauna area or inform our spa reception accordingly.

  • Relaxation area: We have arranged our facilities in a way that the safety distance can be kept and you can enjoy your well-deserved break as well.

  • Treatments and massages take place without restrictions. Massages and beauty treatments can be booked directly at the reception or with our spa team. Please note that you a required to wear a mouth and nose protection.

  • Our recently refurbished fitness area is fully available to you and can be used for your daily workout.

Clean and fresh mountain air

Clean and fresh mountain air:

  • Our team will clean and disinfect the whole common area on a daily basis and continuously control, clean and disinfect all neuralgic points.

  • Regular ventilation of all rooms with fresh mountain air

  • All restaurants are equipped with a ventilation system, that  can provide more than 90% fresh air supply

Our golden team

Our golden team:

  • Our staff is tested each week to ensure the highest possible security for the duration of your stay.

  • Extensive hygienic safety training for all employees

  • Daily temperature measuring

  • Wearing facial masks for your safety

  • Well prepared and trained staff members are always able to inform you about the current standards and measures.
GOLDENER BERG OBERLECH

at the Hotel Goldener Berg

STORNO INFO

We want your holiday planning to be carefree and worry-free, so we have adjusted our cancellation policy accordingly. We also offer you different rate variants with correspondingly flexible cancellation conditions.
 

Carefree holidays

Testings

All our employees are tested weekly. We also ask our guests to take a test before arrival and to bring it with them. This way we can guarantee that you can really move freely and carefree during your vacation.

Test possibilities Lech/Zürs

GOLDENER BERG OBERARLBERG

Measures in the tourist region

SAFE PLANNING

So that you can book your planned winter holiday with a good feeling, the province of Vorarlberg has taken out Covid 19 cancellation insurance for all guest bookings in the winter season 2020/21.

Find out more